Netadmin for customer loyalty

Software is the key to unlocking true self-service for your customers.

Software is essential when it comes to delivering self-service to customers. And self-service is a crucial aspect of increasing customer loyalty because customers demand fast response, correct information, and high availability. A pre-integrated system like Netadmin can deliver a fully automated solution to boost your network rollout and increase customer loyalty. With Netadmin, you can expect:

We have automated customer onboarding.
Automatic service provisioning.
Highly automated installation procedure.
Customer self-service for ticketing, service diagnostics, ordering, on-boarding, and profile management.

Customer loyalty

You need to manage thousands of connections and customers when rolling out a fiber network, which is impossible without the right tools. If you don't have them in place, the customers would have a hard time signing up as a customer and would have a terrible onboarding journey. In addition, they would have issues in their in-life customer journey. It results in lousy customer loyalty and devastating effects on your brand and rollout plans.

Provisioning broadband services is one of the most critical processes for you as an operator. As your customer base expands, the operational expenses of service fulfillment will increase exponentially if done manually or inefficiently.

Together with our customers, we continuously work with innovation and enhancements of our solutions in the form of add-ons and portals.

Benefits with Netadmin Nine

A fully automatic service fulfillment process
With a combination of smart network design, organizational readiness and support systems.
Fully automate customer service fulfillment.
Connect large volumes of customers without increasing staff, thus keeping expenses down.
Provide a better experience for your customers with self-service.
Higher service quality.
Reduction of request handling time.

Contact us to start
your fiber journey.

Increase the level of self-service and thereby your customer loyalty.

Put the customer in the driver's seat and enable self-service for orders, upgrades, communication, and get insight into how the services perform with Netadmin Nine.

Software is the key to unlocking true self-service for your customers.

Customer loyalty

Start Building your fiber network with Netadmin Nine

CAPABILITIES modules and ADD-ONS

One platform to manage your fiber journey.

Provisioning broadband services is one of the most critical processes for you as an operator. As your customer base expands, the operational expenses of service fulfillment will increase exponentially if done manually or inefficiently.

Together with our customers, we continuously work with innovation and enhancements of our solutions in the form of add-ons and portals.

Benefits with Netadmin Nine

Modules

Order Management

Modules

Service Provisioning

Modules

Resource Controller

Modules

Customer Management

Modules

Resource Management

Modules

Service Monitoring

Modules

Ticket Management

Modules

Address Management

Stories of Activating Revenue Delivery with Netadmin

Telenor Open Universe

Read how Telenor Open Universe grows with automation.

Telia

Netadmin helps to connect more than one million households.

Jersey Telecom (JT)

Jersey Telecom (JT) saves time and cost by reducing visits by field engineers.

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