Customer Case

How Netadmin helped free up time for the tech-department.

  

Netadmin | Aug 21 | 3 min read

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Girl working from laptop

 

Utsikt Broadband owns, operates and develops broadband networks in the region of Östergötland and Södermanland in Sweden. Through regional presence, Utsikt creates room for local focus and high availability. 

Utsikt Bredband logo
Customer
Utsikt

Headquarters
Linköping, Sweden

Region
Europe
Quick facts
The regional city network provider.
+45.000 fiber customers.
Netadmin customer since 2004.
Use case
Initiative

Industry
Fibre distribution

Challenges

  • Automate FTTH (fiber to the home)

  • Reduce workload for the technical department.

  • Save cost and time.

Solutions

  • Netadmin as OSS.

  • Vendor portal via API.

  • Field service portal.

Results

  • More efficient provisioning.

  • Faster ticket flow.

  • 100% control over their equipment.

  • Increased degree of automation.

  • Cost savings and improved quality.

Many different vendors offer their services for internet, television, and telephony in our network, which gives an excellent choice for our customers.

They have daily great benefits from Netadmin, minimizing administration to connecting new and maintaining existing customers Today, they administrate over 45,000 customers in the system and annually add a lot of new customers.

‘‘Netadmin has helped us to free up time for the technology department to solve more complex technical problems”

– Johan Odensåker, Network Manager, Utsikt.

 

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