Contact sales

Contact us to start
your fiber journey.

Behind every remarkable transformation journey is a great team. Get expert guidance and your questions answered with one of our experts.

Open Digital Architecture is the key to success in tomorrow's digital markets.

TM Forum's Open Digital Architecture (ODA) is a framework that enables service providers to rapidly design, develop, and deploy innovative digital services.


Scroll to read more

 
parallax image

Netadmin is on a transformation journey to adopt the terminology and standards defined by TM Forum. We also have a clear goal of conforming to some parts of the Open API.

We see value for our customers in Netadmin aligning with TM Forum.

TM Forum's assistance to fiber network operators in their business

Fiber network operators face constant challenges in managing their business operations, from network planning and deployment to service delivery and customer experience. The Telemanagement (TM) Forum is a global industry association that supports these organizations by offering a wide range of resources, tools, and best practices.

One of the key benefits of TM Forum is access to a collaborative community of industry experts and peers. This collaborative approach helps fiber network operators stay informed about the latest trends and technologies, and enables them to adopt best practices that can improve their business operations.

TM Forum also provides a range of tools and resources to help fiber network operators optimize their business processes. These include frameworks for service management, network management, and operations management, as well as tools for benchmarking performance and identifying areas for improvement.

Overall, TM Forum plays a vital role in supporting the fiber network operator community by providing valuable resources, tools, and insights to help these organizations succeed in a highly competitive market.

 

Telemanagement Forum (TMF) describes the ODA as a blueprint for success in the digital markets of tomorrow.

Netadmin works with TM Forum to develop industry standards and best practices.

TM Forum ODA

TM Forum's Open Digital Architecture (ODA) is a framework that enables service providers to rapidly design, develop, and deploy innovative digital services. It provides a common language and approach to digital transformation, making it easier for organizations to work together and stay ahead of the competition.

 

TM Forum Process Framework & Functional Framework

TM Forum uses Process Framework and Functional Framework to define the business processes required for a telecommunications service provider to run its business and the applications and systems supporting those business processes. Process Framework focuses on the "what," while Functional Framework focuses on the "how."

We have made a high-level mapping of the Netadmin product towards the ODA framework using Process and Functional Framework.


Please download the whitepaper here.

 

customer-journey-1

TM Forum Information Framework (SID)

TM Forum Information Framework (SID - Shared Information and Data) is a data model that provides a common language for the telecommunications industry, enabling organizations to share information and collaborate more effectively. It defines a standard set of data objects and relationships that can be used across various business processes, from service design and delivery to network management and customer care.

Netadmin gets inspiration from the Information Framework (SID model). We learn from it and try to use the same terminology when possible.

 

techInfo

TM Forum Open API

TM Forum Open API is a suite of standardized APIs that enable service providers to automate business processes and improve customer experiences. These APIs cover a range of functions, from billing and customer management to service delivery and network management. They are designed to be vendor-neutral and open, making it easier for service providers to integrate different systems and services.

Netadmin evaluates the TM Forum Open API and what parts we might implement. Our understanding is that the most relevant APIs within Open API for our customers would be:

  • Project - Standardizing Wholesale Broadband - Fibre Access (BFA) (prioritized)

  • TMF673 Geographic Address (prioritized)

  • TMF629 Customer Management

  • TMF699 Sales Management

  • TMF651 Agreement Management

  • TMF646 Appointment Management (prioritized)

  • TMF678 Customer Bill Management

  • TMF620 Product Catalog Management (prioritized)

  • TMF680 Recommendation Management

  • TMF671 Promotion Management

  • TMF679 Product Offering Qualification Management (prioritized)

  • TMF622 Product Ordering (prioritized)

  • TMF633 Service Catalog Management (prioritized)

  • TMF641 Service Ordering (prioritized)

  • TMF640 Service Activation

  • TMF652 Resource Ordering

  • TMF702 Resource Activation and Configuration

Netadmin will continue to align with and get inspiration from TM Forum specifications and standards. This has to do with our long-term product goal to stay relevant to our customer's needs and also to make it easier to integrate with Netadmin from other systems.

 

cosmetics

We are on a mission to make the world better—one customer experience at a time changing how the fibre business works.